Measuring and evaluating the effectiveness of interventions is of paramount importance at whatever level change occurs. YSC Online, our surveys division, has expertise in the administration of both behavioural surveys and 360° feedback tools. These include our innovative Pulse feedback™ instrument, which initiates a mini-360° at specified intervals over the course of a year. This allows an individual to support their personal growth by monitoring change on up to six dimensions.

YSC has assessed 25,000 senior business people over the past sixteen years. This unrivalled experience has informed our Potential Model, our distillation of the key qualities to be found in highly successful leaders. Now available as an online psychometric, it takes twenty-five minutes to complete and generates a report which scores an individual against each of nine capabilities indicating leadership potential. Click here for more details.

When the culture of an organisation is at issue specifically its ability to win strong loyalty from employees and customers alike - another approach is required. Here we employ a survey based on research into today's most successful organisations and encapsulated in our book, Meaning Inc. (Gurnek Bains et al, Profile Books 2007). Our Meaning InQ Survey allows an organisation to assess the extent to which it shares the characteristics of high performing, Meaning InQ. organisations, or of their shadow side Attention Deficit or Soulless organisations. Meanwhile, cutting edge Discourse Analysis techniques offer a 'deep dive' into any of the language used within an organisation to uncover underlying values and the levers that might drive deeper engagement and sustainable performance.