As Ambica Saxena, Director, Head of YSC Consulting Singapore, shares in The Business Times’ “Views from the Top”– column, an organization’s culture depends on three things:
- Business leaders’ behavior as role models, which is dependent on their brand, identity and personal values.
- Narratives that are embraced, as well as the behaviors that are encouraged.
- Symbols that prescribe organizational culture, such as details like whether the office employs an open layout or how washrooms are delineated.